The Retail Technology Show 2024

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The Retail Technology Show 2024

Held from 24th to 25th April in Olympia, London, The Retail Technology Show is Europe’s flagship event for forward-thinking retailers looking to connect with leading tech innovators.

This year there will be over 8,400 retail & brand professionals in attendance, and over 300 tech brands exhibiting the latest retail tech solutions that will help you meet your customer demands and future-proof your business.



The programme for the two-day event has been released, and it's packed with speakers from a variety of leading retail brands.

Some other key speakers for this year include:

  • Nick Wheeler OBE - Founder & Owner at Charles Tyrwhitt
  • Dex Huner-Torricke - Head of Global Communications & Marketing at Google Deepmind
  • John Douglas - Chief Technology Officer at Gymshark
  • Melissa Snover - CEO & Founder at Nourished
  • Justin Lodge - Chief Marketing Officer at Superdry
  • Paula Bobbett - Chief Digital Officer at Boots

Conference Program

Six key tracks cover the RTS 2024 conference programme, tackling the most pertinent issues and trends within retail.

AI, Data and Innovation

You’ll learn how to embrace and make sense of AI and Gen AI for competitive advantage, how to drive engagement through immersive experiences and what retail innovation really looks like in 2024 for driving your business forward.

Ecommerce, Excellence and Omnichannel

Industry experts will share insights and strategies to propel your retail business into the future around the areas of omnichannel integration strategies, data-driven decision-making in ecommerce, omnichannel customer service excellence and the role of mobile commerce in modern retail.

Customer, Marketing and Loyalty

In this track you’ll learn how to strengthen your loyalty strategy for market share, boost sales through next-level personalisation and understand social commerce’s role in an ever-changing marketing landscape.

Leadership, Economy and Workforce

This headline theatre track focuses on how retail HR is changing as AI and cost reduction grow in importance, how to evaluate international growth opportunities effectively and what great retail leadership actually looks like in 2024.

Sustainability, Supply Chain and Delivery

In this track you’ll learn how to balance sustainability goals and profits even in a cost-conscious environment, how you can simplify sustainability to drive impact and competitive advantage and how the retail sector can collaborate to maximise sustainability within supply chain.

Loss Prevention, Security and Payments

This track focuses on how retailers can fight back more effectively to protect stores and colleagues, how loss prevention will develop by 2027 and how to rethink cyber security for substantially stronger protection.


Networking Opportunities

With over 8,400 retail & brand professionals in attendance, there'll be plenty of opportunities to build valuable connections.


The Champagne Bar - sponsored by PMC!

Step into the show's epicenter and treat yourself at the fabulous Champagne Bar. Open throughout the show and providing a pivotal point to meet, connect or unwind, the Champagne Bar plays host to one of the show’s main events – The BIG Retail Party.

This year PMC are sponsoring The Champagne Bar and the BIG retail party that takes place at the end of day one.


The Big Retail Party

Where: The Champagne Bar

When: Wednesday 24th April, 4:30pm-6:30pm

Taking place at the end of day one, we will celebrate and champion the innovators in our industry with an all-drinks-on-the house BIG retail party, and the announcement of the winners of the coveted Retail Technology Show Innovation Awards.

The BIG Retail Party is about bringing people together to enable collaboration, inspire innovation and ultimately propel our industry forward.

Simon Curtis, Chief Commercial Officer at PMC

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We recognise the pressure retailers are facing to continually transform and improve their customer experiences, so we’ll also have a range of our team available to chat through the current retail landscape and provide advice and guidance.

As a technology service provider, PMC focuses on delivering effective technology solutions for retailers and B2C businesses. We’ve passionate about helping retailers enhance customer experiences through our comprehensive technology services, solutions, and consulting.

Sign ups are open, register to secure your place!

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