Enhanced customer experience with improved testing
Customers expect any digital solution to be quick, easy to use, and secure, providing them with a positive experience that stops them from going to the competition.
The complexity of different software and hardware systems and the speed at which they need to change, in line with changing customer demands, means testing can be technically very difficult and commercially challenging to do in-house. As a result, customers may experience bugs, slow load times, and a less than optimum experience.
PMC understand this challenge and provide flexible service models to out-source the testing of your solutions, tailored to meet your specific needs, complexities and time pressures, if, for example, you are looking to reduce your time-to-market through automated testing, or are needing a more effective way to test across the vast array of mobile devices that your customers are using. We can also advise on your in-house testing processes and, where needed, support these with our advanced methods and tool-sets.Speak To Our Experts Today
We have unparalleled experience in the retail sector and have helped many of our clients successfully deliver projects across many key areas, including:
Having the correct payment strategy in place is key, and testing is a vital part of this. We have implemented many different payment services including mobile and IVR payment solutions as well as the standard PED and PDQ.
Whether your ePOS is fixed or mobile, manned or self-service, our specialist teams have expertise in all the key ePOS solutions, making your testing more cost effective.
Many retailers are simplifying their systems infrastructure by centralising management through ERP systems such as Microsoft Dynamics. We have worked with a number of clients and Systems Implementers to complete large implementations of both Microsoft Dynamics AX and NAV.
An easily accessible and customer friendly website is critical to sales success. We know how important multichannel trading is, and have helped many of our clients improve their offering in this area.
PMC resources are experienced in multiple different methodologies with relevant industry experience. They are able to apply their expert knowledge to your project to ensure the testing completed is effective and efficient.
With mobile devices making retailers more accessible the importance of ensuring a great user experience on a variety of devices is paramount. PMC are able to offer testing across key mobile devices and operating systems to ensure your customers can access your mobile web or apps wherever they are.
Completing User Acceptance Testing can be a strain on many Companies. PMC can assist by writing UAT scripts, coordinating Business Users during test execution or executing the scripts on the businesses behalf.
Our experienced Agile Testers are able to join your team or PMC are able to provide full agile teams for your projects.
Automated testing can improve quality whilst also reducing testing time. By automating repetitive tests. Manual Testers are able to spend more time focussing on areas of change safe in the knowledge that the regression tests are being managed by the automated pack.
PMC can provide a consultant to help implement and improve your Testing Framework.
Featured Case Study
Marston’s is the UK’s leading independent pub retailing business, and has been running pubs and brewing beer for over 180 years.