Shetul Parikh - Country Head - Operations / Head of Product Delivery

Shetul joined PMC in 2008, bringing with him, 21 years of diversified IT experiences of which 17 years in retail domain including nine years of international experience in USA and the UK.

Shetul has experience ranging from application development, database development, support services, service improvement, customer service, operational improvements, optimizing operational efficiency and strategizing and delivering product roadmap. He has full Oracle and ITIL accreditation.

As Country Head of Operations and Development, Shetul provides leadership working closely with the operations stakeholders to ensure that the blockers are identified and removed, operational challenges are mitigated and act as an enabler and facilitator to ensure successful delivery.