What marks out the retailers who survive and thrive?
PMC Chairman, Paul Mason, offers insight into what the last year has revealed about why some retailers succeed where others fail.
The new offshoring model delivering cost transformation
A PMC Insight Paper examining the new model for offshoring that delivers cost transformation to drive innovation and meet the increasing expectations of consumers, without compromising service quality.
Liberated Choices and Accelerated Outcomes
PMC Chief Executive Officer, Rich Lowe, considers how Technology Service Providers will need to adapt their offering to deliver what the CIO needs to navigate the post-Covid recovery
Driving The Post Covid-19 Recovery in Retail
As the conversation turns to a gradual easing of the lockdown, PMC Chairman Paul Mason shares his insights into the ‘new normal’ for our retail sector with consumer behaviours irrevocably changed.
How Retailers can Plan Ahead for Reopening of Stores
In this best practice article, we examine the activity retailers should be considering for the maintenance of IT systems during the prolonged period of closure, and the necessary steps to prepare systems and minimise risk.