The retail customer journey has changed beyond recognition. Creating unique customer experiences that increase sales and customer loyalty, and delivered in an agile way that reduces operational costs, demands a fresh look at IT strategy.
We work closely with your IT and business teams to evolve your thinking and strategy. We take the time and cost out of your decision-making processes, whilst ensuring everything you do has a positive impact of sales. We can do that because our team are experienced, hands-on practitioners who understand your customer’s demands and the challenges these create.
Through this detailed understanding, we can help you develop your IT plans and roadmaps efficiently and cost effectively. We can help you share relevant information that will mean you can make informed decisions and invest in the right systems and technology to increase sales and reduce operating costs.
We have helped retailers plan, select, implement, and support a wide range of systems that are key to customer experience success and sales growth including:
Featured Case Study
PMC managed the selection in a very structured and detailed way. Throughout the process their consultants’ experience and insight added real value and helped us get to the right decision for our business.”
SuperGroup is one of the UK’s leading retailers and, in Superdry, has created an iconic global fashion brand, synonymous with distinctive styling and quality.