The retail customer journey has changed beyond recognition. Creating unique customer experiences that increase sales and customer loyalty, and delivered in an agile way that reduces operational costs, demands a fresh look at IT strategy.
We work closely with your IT and business teams to evolve your thinking and strategy. We take the time and cost out of your decision-making processes, whilst ensuring everything you do has a positive impact of sales. We can do that because our team are experienced, hands-on practitioners who understand your customer’s demands and the challenges these create.
Through this detailed understanding, we can help you develop your IT plans and roadmaps efficiently and cost effectively. We can help you share relevant information that will mean you can make informed decisions and invest in the right systems and technology to increase sales and reduce operating costs.
We have helped retailers plan, select, implement, and support a wide range of systems that are key to customer experience success and sales growth including:
System Selection
PMC's highly skilled & experienced consultants offer practical and impartial advice to help retailers make the right decision for best retail IT system selection
IT Strategy
PMC with its in-depth knowledge and retail expertise helps the leading retailers in creating a winning retail IT strategy
Mobile Strategy
Every retailer needs a mobile strategy that is tailored to their business needs, future business vision, and appropriate for their customers and staff
Payment Strategy
PMC provide impartial & expert advice to help Retailers select the best payments platform for multi-channel international retailing
Two partnerships with KPGU University, formerly known as Babaria Institute of Technology, and GSFC University pave the way for enhancing the skills and knowledge of the University students and bringing young talent into PMC
PMC Chairman, Paul Mason, offers insight into what the last year has revealed about why some retailers succeed where others fail.
SuperGroup is one of the UK’s leading retailers and, in Superdry, has created an iconic global fashion brand, synonymous with distinctive styling and quality.