Deployment Services

Case Studies

Deployment Services

PMC provides IT and engineering resources for hardware and software installation, configuration changes, or deinstallation of equipment for new store locations, relocations, or existing stores of any retail format. Our services ensure day-to-day systems uptime and mitigate future risk.

Managing the Complexity of Store Configurations

Retail Operations teams frequently handle the complexity of new store configurations, with deployment of new equipment, sometimes into multiple territories. This can involve store refreshes, or the implementation of pop-up stores or other temporary sales locations. In store systems and hardware regularly require the deployment of new or upgraded application software, new firmware installation, or equipment decommissioning.

Challenges for retailers include gearing up for peak trading periods, needing additional tills, or operating old hardware and legacy software, which can make security updates more costly and systems more vulnerable to viruses.

Till performance can suffer with problematic software or ageing hardware, leaving frustrated store staff to deal with till and software issues. With systems memory or CPU constraints, conflicting promotions or updates and backups can affect application performance.

PMC Services aligned with Retail-specific Requirements

PMC engineers are Retail specialists, able to meet specific requirements for any combination of store locations and points of sale. Our services range from retail hardware installation, or Gold Build delivery across all hardware types and till software, to connectivity testing, data transfer and user training.

By partnering with PMC our customers can:

  • Ensure retail software and hardware are always fully operational
  • Eliminate any disruption to store operations
  • Access flexible and cost-effective service provision
  • Receive customised implementations and services
  • Work with experienced software engineers with a wide portfolio of skills
  • Receive services provided at hours aligned with store trading patterns
  • Deploy out of hours installation and configuration, if required

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