Digital Transformation can be considered as an amalgamation of how technology, people, and processes change the way business performs through an integration of digital technologies. In simpler terms, a digital transformation strategy involves a successful blending of digital technology in all business areas impacting how the business operates and successfully delivers the customer experience.
A digital transformation framework serves as a blueprint to guide people across the business to adapt to cultural change. The right framework can be adapted organisation-wide and has cohesive steps to reach definite goals. PMC has the experience, skillsets and flexible teams to help organisations deliver the transformation.
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PMC Chairman, Paul Mason, offers insight into what the last year has revealed about why some retailers succeed where others fail.
Read how PMC supports its customers through Digital Transformation Services