← Back to Retail Glossary


Glossary

'Digital Transformation'

Digital Transformation can be considered as an amalgamation of how technology, people, and processes change the way business performs through an integration of digital technologies. In simpler terms, a digital transformation strategy involves a successful blending of digital technology in all business areas impacting how the business operates and successfully delivers the customer experience.

A digital transformation framework serves as a blueprint to guide people across the business to adapt to cultural change. The right framework can be adapted organisation-wide and has cohesive steps to reach definite goals. PMC has the experience, skillsets and flexible teams to help organisations deliver the transformation.

Refer to the related terms


Latest News

A life-affirming visit to the Akshar Trust

It’s been two years since the pandemic hit and PMC employees have been able to visit the incredible children of the Akshar Trust for deaf and hearing-impaired children. PMC has a long-standing partnership with The Akshar Trust and is committed to the on-going support of this exceptional organisation.


Read how PMC supports its customers through Digital Transformation Services


← Back to Retail Glossary