PMC recognised in ISG Provider Lens CX Transformation Services Report
Leading Technology Services Provider, PMC, has been recognised in the latest ISG Provider Lens™ Quadrant Report as a Market Contender in Retail CX Transformation Services.
Glossary
'Digital Transformation'
Digital Transformation can be considered as an amalgamation of how technology, people, and processes change the way business performs through an integration of digital technologies. In simpler terms, a digital transformation strategy involves a successful blending of digital technology in all business areas impacting how the business operates and successfully delivers the customer experience.
A digital transformation framework serves as a blueprint to guide people across the business to adapt to cultural change. The right framework can be adapted organisation-wide and has cohesive steps to reach definite goals. PMC has the experience, skillsets and flexible teams to help organisations deliver the transformation.
Refer to the related terms
Planning for Change in an Unpredictable World
Opinion piece by Danny Rappaport exploring how retailers can plan and prepare for continuous change. The oversimplification of Retail into Plan - Buy - Move - Sell always suggested that the critical functions of the Retail business start with planning and if we get that right everything else would be fine. But is this still true?
.f42b6ed0b067afce352c7867c13895b4531.png){kind=logo}
PMC Automated Testing Services for FitFlop Website
PMC helped Fitflop offer a great online customer experience, by successfully delivering automated testing services.
Read how PMC supports its customers through Digital Transformation Services