CASE STUDIES

PMC's Retail IT Managed Services help Reiss improve service levels and reduce the cost of delivery

Since its creation by David Reiss in 1971, global fashion retailer Reiss has established a design philosophy centered on creating design-led menswear, womenswear, and accessories. With an uncompromising commitment to delivering innovative and original products, Reiss fuses exceptional design, quality and value.

As Retail Managed IT Services provider to Reiss, PMC provide Service Desk and Application Support, Operational Monitoring and Hardware Support, alongside Database Management and IMAC Deployment Services to the Reiss Retail estate.

Developing a successful partnership with Reiss has enabled PMC to deliver a tailored service with a flexible approach. For Reiss, PMC’s approach to Service Delivery and strong service governance have ensured continuous improvement to service levels whilst also reducing costs.

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