Privacy Policy

At PMC, we’re committed to protecting and respecting your privacy

This privacy policy ("Policy") explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Who are we?

Paul Mason Consulting Ltd are retail systems experts providing retailers with IT services and solutions that allow them to exceed customer demands and expectations. We have offices in the UK and India and our registered address is 30/32 Blacklands Way, Abingdon Business Park, Abingdon, Oxon, OX14 1DY.

Purpose of this Policy

Paul Mason Consulting Ltd respects your privacy and is committed to protecting your personal data.

This privacy policy will inform you as to how we collect, look after and process your personal data when you visit our website (regardless of where you visit it from), including any data you may provide through this website when you purchase a product or service.  It will also tell you about your privacy rights and how the law protects you.

Our website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this Policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This Policy supplements other notices and privacy policies and is not intended to override them.

Controller

Paul Mason Consulting Ltd is the controller and responsible for your personal data (collectively referred to as "Company", "we", "us" or "our" in this Policy).

Contact Details

Full name of legal entity: Paul Mason Consulting Limited

If you have any questions about this Policy or our privacy practices, please contact us via any of the following ways:

Email: marketing@pmcretail.com

Postal address: 30/32 Blacklands Way, Abingdon Business Park, Abingdon, Oxon, OX14 1DY

Telephone:  01235 521900

You have the right to make a complaint at any time to the Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive one of our newsletters. We also may obtain information about you directly from PMC employees or specially selected third-party contacts. 

 What type of information is collected from you?

The personal information we collect might include your name, home or work address, email address, IP address, and information regarding what pages are accessed and when.  As we are a business to business company, we will not knowingly record your home address or home phone number. Also we will not knowingly record special categories of data.

We may obtain information about your visit to our site, for example the pages you visit and how you navigate the site.

How is your information used?

We may use your information to:

Notify you of our products and services;

Send you communications which you have requested and that may be of interest to you. These may include information about new products, services, events, promotions or information regarding employment at PMC;

We may also seek your views or comments on the services we provide;

We will record, monitor and store telephone conversations between PMC and customer employees, for training and monitoring purposes.   We will store the recording for no more than 180 days.

We review our retention periods for personal information on a regular basis. We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We will only share your data if we are specifically required to do so by law.

Third Party Service Providers working on our behalf: We may pass your information to our third- party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the PMC Network for them to use for their own direct marketing purposes, unless you have requested us to do so.

We may transfer your personal information to our group companies, holding or company in India or to a third party as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us you can let us know at any time by either unsubscribing from our email newsletters or by notifying us at marketing@pmcretail.com or writing to 30/32 Blacklands Way, Abingdon Business Park, Abingdon, Oxon, OX14 1DY.

How you can access and update your information

The accuracy of your information is important to us. You have the right to ask for a copy of the information PMC hold about you by contacting marketing@pmcretail.com or writing to 30/32 Blacklands Way, Abingdon Business Park, Abingdon, Oxon, OX14 1DY.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Access to your personal data is secured with limited access using password-protection and encryption.

We regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with products or services relevant to you.

Use of 'cookies'

Like many other websites, the PMC and Store Enabler websites use cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences. For more information on how we use cookies please visit our Cookie Policy.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

Review of this Policy and your duty to inform us of changes

We keep this Policy under regular review. This Policy was last updated on 2 October 2019.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.