Current Vacancies

Operation Support Analyst - India

Position:  Operation Support Analyst

Location: Vadodara, India

Contract Type: Permanent


The Role

This role demands attentiveness and adherence to process instructions and deadlines. Multitasking skill is the key requirement of this role. As process runs 24*7, rotational shift would be provided or can be changed as per the business requirements.

Key Accountabilities:

  • Interaction with clients (UK Clients) through phone call and Email
  • Proactive Monitoring of Applications, Server health, Daily transactions at retailer end
  • Experience on SQL/SAP would be an advantage
  • 24*7 Work process Environment. Hence the person should be comfortable to work in rotational shifts

Your background:

Essential:

  • Good communication skills, Verbal and Written both, is a MUST
  • Basic knowledge about Desktop, MS - Office, Window OS, Networking, Database management systems
  • Basic understanding and hands on experience on remote server

Desirable:

  • Able to share ideas with the team and self-confident
  • Go-getter and solution oriented personality
  • Very quick learner and keen to learn new things
  • Reliable & accountable individual who can an manage client interaction
  • Ability to work under pressure

PMC has a friendly working environment, and we can offer excellent career opportunities to those who join us on a permanent basis. We offer competitive CTC and a range of employee benefits.

To apply please e-mail your CV and brief covering letter to india.recruitment@pmcretail.com