Retail systems experts PMC have announced the appointment of Carl Haggas to the position of Managing Director PMC India (PMCI).

Haggas joined PMC five years ago and has made a significant contribution to the UK business by leading the HR and marketing divisions. His new role will see him take on a new challenge where he will manage PMC's operations in India.

Paul Mason, CEO of PMC states: "PMCI has been a significant investment for us but is a real success story. Over the past 5 years we have been able to rapidly broaden the technical capabilities of our business and deliver highly cost effective services to our customers. Carl's job is to build on the strong foundations that are already in place, scale the operation in line with the significant growth opportunities we can see, and drive for even higher levels of operational delivery."

Haggas states: "We are in a great position to build on the strong platform of delivery that our India based team has already built. I'm personally very excited to be a part of that, and look forward to continuously improving the range and quality of services we provide to our retail customers."

Mason closes: "The way we have been able to integrate our Indian and UK teams and deliver seamlessly for our customers is a real USP and is reflected by incredibly high levels of customer satisfaction. We are truly leveraging the high skills and lower cost base of our India for retailers, and Carl's new appointment will mean not only maintaining what has been done – but improving it further."