Oxford, U.K – 4th November 2021 : PMC launches new Mobile Device Support and Management Service.

To help retail and B2C organisations manage the complexity associated with the growth in mobile devices, PMC is launching a new Mobile Device Support and Management service.

An extension to the existing PMC Managed Services portfolio, the new service provides proactive, end-to-end management of a customer’s mobile device estate. With device security at the heart of the offering, the service provides web protection, device location tracking and comprehensive ‘man-in-the-middle’ threat detection.

The service covers mobile device set-up, enrolment and policy management to ensure device compliance, increase device uptime and boost staff productivity. This minimises the risk of store disruption in the event of device issues. The PMC service also provides 24x7, real-time support to store staff for rapid issue resolution. Service delivery quality is tracked against industry leading SLAs.

Mobile is now at the heart of the store experience for many retailers and their store colleagues. We recognise that taking out the complexity and risk associated with managing devices is of huge value to our Managed Services customers, allowing them to focus what is important.

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