We are a market leading independent retail & business systems integrator & managed service provider, based in Abingdon & Baroda. We focus on nurturing a common positive culture across both of our offices. In work, our core values drive everything that we do. You will be trusted to deliver your role, and you will understand how your contribution impacts the success of PMC. We will ensure that you are equipped to deliver an outstanding service for our customers. Your opinions count, and you have a voice.
The Freshworks Administrator / Developer – Managed Services, reports to the Technical Product Specialist, it is an important role for PMC and is seen as an enabler improving efficiencies through automation, workflow and adoption of service desk best practices based on the ITIL framework.
You will be accountable for the ongoing administration, management, and development of PMC’s Freshworks’ Freshservice MSP ITSM toolset used by support staff as well as customers.
Why You Should Apply
Life @ PMC
We are supportive and approachable. We have zero room for discrimination and are proud to be an equal opportunities employer. Being a part of PMC, you have an opportunity to really add value and make this role your own. With our continuous learning and collaborative actions, we believe in taking ownership and going the extra mile to deliver.
Before applying please review our Privacy Notice for Job Applicants.
When you apply for a position with us you are confirming that you have read and understood the information set out in our Privacy Notice for Job Applicants. As such you are voluntarily providing personal information gathered in the recruitment process. This information will be used for the purposes of your application to work with Paul Mason Consulting or any of our customers, based on lawful reasons contained in our policy. If your application is not taken forward for any reason, we will still retain all personal information gathered during the recruitment process for a period of 12 months. This is in order to contact you about other work we feel may be of interest.
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To apply please e-mail your CV and brief covering letter to email@example.com