Opinion
Driving The Post Covid-19 Recovery in Retail - Cost Transformation or Digital Transformation?
Apart from the grocers, most of UK retail has been firmly shut since the Coronavirus lockdown began. Many retailers have even closed their ecommerce operations. Despite government support schemes, this has brought unprecedented financial pain to the retail sector with no revenue coming in but many bills still to pay.
In this opinion article, PMC Chairman and Founder, Paul Mason, explores the challenges for retailers in getting all of their trading channels up and running as the conversation turns firmly towards how the lockdown might be gradually eased.